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How Do Our Remote Receptionist Services Work? |
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We have implemented state-of-the-art Computer Telephone Integration (CTI) that uses software which is integrated within our phone system to track and update you and your customers of any new important information. We can use your existing phone numbers or give you new ones. We seamlessly connect your calls to you whether in the office or on your cell phone. Our professional receptionists:
- Politely and professionally handle every phone call
- Transfers the call to you after properly screening the caller
- Help you connect directly with the callers
- Inform the callers about your products, services, location and contact information
- Relay messages to you promptly and accurately
- Efficiently manage your e-mail and fax messages
Not every business can afford the services of an on-site front office assistant. Moreover, some businesses do not operate in a conventional manner. However, we all agree that a missed call means a lost opportunity for your business.
There are other alternatives to a virtual receptionist, but most of them are not economically feasible or are difficult to implement. Answering services do not offer a personalized solution and are only able to handle simple and mundane tasks. Studies show that a majority of customers become angered or frustrated when they reach voicemail instead of a live person. They hang up and that means their next call will likely be to one of your competitors. With Receptionist.Org you can enjoy all the benefits of a well-trained, professional receptionist for a fraction of the price of a full-time on-site employee.
How our remote receptionist method of operation works is very simple. All your phone calls reach us after they are routed from your listed number to a designated number. We provide you with a designated local number where you can forward your toll-free 800 number. We also provide you with our toll-free number to which you can forward calls from your local number and save on forwarding costs.
We offer call forwarding to innumerable employees and phone numbers without any extra charges. We have implemented a find-me, follow-me solution which calls cell phones, home lines and office lines until the person is reached. Receptionist.Org takes your business to a new level of connectivity.
Our live receptionist services include:
- A toll-free number
- Screening and transfer of calls to you or voice mail
- Live responses through a live receptionist
- Call forwarding
- Email and fax management
- Appointment scheduling
- Conference calls
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